NATIONAL CERTIFICATE IN COACHING SKILLS™

An advanced coaching skills programme designed especially for internal coaches including managers, leaders, executives, people professionals, coaching networks, unions and others.

Ready to elevate your coaching approach?

The National Certificate in Coaching Skills™ by Engage Coaching isn’t just another coaching course! It’s a comprehensive coaching experience designed for individuals with prior training or experience in coaching.

Over four transformative days, you’ll refine your skills by stepping into the roles of both coach and coachee, gaining invaluable first-hand insights into the coaching process. Master the art of delivering impactful coaching sessions that foster resilience, resolve conflicts, and inspire success within your teams and coachees.

The programme blends essential foundational frameworks, like the GROW model, emotional intelligence, active listening and the TCM FAIR Model with advanced strategies tailored to address the complex workplace challenges faced by today’s leaders, teams, and organisations.

Who is the course for?

  • Leaders and managers seeking to enhance and refine their coaching leadership style.
  • Aspiring managers and coaches eager to expand their impact and career potential.
  • People professionals (HR) who are committed to fostering growth, resilience, and collaboration within teams.
  • Individuals with a strong passion for coaching and personal development.
  • Members of inhouse coaching networks.
  • Unions and employee representatives who want to use their coaching skills to enhance their advocacy skills.

What you'll gain

  • Mastery of advanced coaching models, such as CLEAR, to deepen empathy and understanding.
  • Practical tools for conflict resolution, resilience-building, and effective goal-setting.
  • Hands-on coaching experience through interactive role-plays and peer practice.
  • Advanced coaching accreditation to showcase your expertise.

Programme highlights

Day 1: Foundations and Recap. Understand our unique FAIR model and how this shapes empathic, transformative coaching. Revisit key coaching principles and refine advanced goal-setting approaches.

Day 2: Workstyles and Empathy. Understand diverse workstyles and personality types in order to build empathy, and tailor your coaching style.

Day 3: Conflict Resolution and Resilience. Master strategies to resolve conflicts, foster resilience, and support individuals and teams through challenges and change.

Day 4: Integration and Mastery. Refine and practice your coaching skills with an immersive coaching experience and comprehensive coaching assessment, peer and trainer-led 360 degree feedback.

What our customers say

Below are just a selection of quotes and testimonials from some of our very satisfied customers and course delegates

Alexa Lloyd
Alexa Lloyd HR Business Partner at University Hospitals of Derby and Burton NHS Foundation Trust
"Fantastic course delivered well. Learned a lot which is supporting my organisation as well as my own professional development."
Josephine Senior Primary Care Manager for Transformation, Integration and Delivery at NHS Hertfordshire & West Essex ICB

“My TCM coach has been absolutely fabulous and I have thoroughly enjoyed working with her. We have had a great rapport, she is very thought-provoking, motivating and she challenges me nicely. I have increased confidence, I feel happier, I feel more in control and able to prioritise my workload more easily, I have developed as a person and I am feeling more resilient.”

Juliette Staunton Senior HR Consultant at Clarke Willmott LLP

“The HR as Coach and Mediator course was a 2-day programme supported by useful resources and insightful information from the trainer. Group sessions allowed for open discussion and debate about the topics covered.”

Maria Rogers
Maria Rogers Learning and Development Manager at Leyland Trucks
"Emma was an excellent trainer. From the initial conversations, she ensured she understood the business and our specific requirements. We worked closely bespoke the case studies and content to our needs. Her delivery style was incredibly informative but relaxed and all those on the course felt comfortable to take part fully. Thanks Emma for an insightful couple of days."
Matt Dix People and Organisation Development Trainer and Coach at University of Birmingham

“It was a brilliant course, far exceeding my already high expectations, and such a pleasure to work with you. You pushed us hard but also gently and brought humour and focus in just the right measure, so thank you.”

The National Certificate in Coaching Skills™

Coaching inspires you and those around you to be the best version of themselves. We’d love to chat to you more about how this course can support you and your teams in reaching their goals. Just get in touch to discuss your needs, packages available, and to book.

Ready to equip yourself with new skills?