With a team of the world's most experienced conflict coaches, we work with employees experiencing a full range of disputes with their colleagues.
Conflict coaching teaches individuals how to effectively communicate in any workplace dispute, enhancing their ability to navigate conflicts constructively and collaboratively with colleagues.
We know that powerful coaching comes from the art of facilitating a conversation and helping the coachee to learn and develop in a particular area. We achieve this by asking the right, empathic questions and reflecting back. These practices are especially useful for those involved in conflict as they allow for the individual to build up the courage and capabilities to become able to discuss the conflict with the other person.
The benefits of conflict coaching include:
- Enhanced communication skills: Individuals learn how to express themselves clearly and listen actively, reducing misunderstandings.
- Improved conflict resolution: Employees become adept at resolving disputes constructively, leading to a more harmonious workplace.
- Support for mediation: Coaching provides the tools needed to effectively participate in mediation, facilitating fair and amicable outcomes.
- Increased self-awareness: Participants gain insights into their conflict styles and triggers, allowing for better self-management.
- Boosted morale and productivity: Resolving conflicts efficiently reduces stress and distractions, leading to a more motivated and productive workforce.
- Strengthened relationships: Enhanced conflict resolution skills foster stronger, more collaborative working relationships.
- Organisational growth: A culture of effective conflict management supports a positive work environment, contributing to overall organisational success.
“Conflict coaching offers the opportunity for someone experiencing conflict to ‘think at the speed of speech’ and that helps to reframe thoughts into a more manageable pace. In turn, this allows for an open discussion with a neutral and objective coach in a psychologically safe and confidential space.”
How we support individuals and teams through workplace conflict coaching
Conflict can be complex. For that reason, it can be sometimes beneficial to get some additional support. Conflict coaching can be combined with other dispute resolution techniques, such as mediation, to help shift their perspectives before the process takes place; and to fully embed their action points after resolution has been reached.
We also offer standalone conflict coaching in a full range of situations. These programmes may be suited to individuals involved in lower-level conflicts, which haven’t yet triggered resolution; or for certain individuals who seem more prone to becoming involved in disputes with their colleagues.
Whatever the scenario, our expert conflict coaches will support the individuals involved with the programme, through:
- Identifying their own interests and needs
- Providing the space to think and reflect
- Embedding key action points
- Shaping their mindset and confidence
- Replacing habitual behaviours with more beneficial ones
Specific feedback from those who have taken part in a conflict coaching programme report that they become able to:
- Develop a broader perspective of a situation
- Achieve a mutually beneficial resolution
- Prevent future conflicts from escalating too far
- Practice what they want to say to the other person(s)
Would coaching be helpful for your scenario?
Our experienced core team are on hand to answer any questions, divulge more information, and share experiences of coaching. Just get in touch to speak to a member of the team.
